F.A.Q.

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

 

U.S ORDERS WITH FREE SHIPPING

Please allow 5-7 business days for your order to be delivered. You can check your tracking number for updates or email us.

U.S ORDERS WITH EXPRESS SHIPPING:

Your order is a priority and will arrive within 1-3 business days.

INTERNATIONAL ORDERS:

Please allow 7-15 business days for delivery. 

CAN I MAKE CHANGES TO MY ORDER AFTER IT’S BEEN PLACED?
We do everything we can to ship orders ASAP, so if you there's a mistake with your order, please contact our support team ASAP. Richcult.dept@gmail.com

 

CAN I CANCEL OR RETURN MY ORDER?

We do not currently offer returns or refunds. Please ensure that you order the correct size and color our products are U.S sizing. We make sure all products are of quality and correct order before shipping. Thank you for shopping!

 

WHICH PAYMENT METHODS DO YOU ACCEPT?


• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

 

HOW CAN I TRACK MY ORDER?

Once you place your order online, you will be able to see the details of the purchase through the email you provided us.